At Lukie Games you never have to worry about getting the wrong thing or a used game that doesn't work. That's because everything you buy at lukiegames.com is backed by our 90-Day NO QUESTIONS ASKED return policy! A game isn't what you wanted? You can return it. The system you bought as a gift for your child isn't the one they wanted? You can return it. Have a problem with an item? You can return it. There are no exceptions and no limitations.
Best of all you can return any item for FREE - we pay for return shipping for all our customers in the US! If you want to return an item for an exchange, credit, or refund (your choice) just email us at firstname.lastname@example.org and we will get you an RMA and pre-paid return postage for you to get your order back to us. There is no risk when you shop at Lukie Games!
Shipping Policies Shipping Time - items will ship no later than the next business day. We ship Monday - Friday, holidays excluded. USPS orders also ship on Saturday. Orders received by 1:00pm EST will ship the same day.
We cannot guarantee when an order will arrive. Please consider any shipping or transit time offered to you only as an estimate. If you need an order by a certain date choose UPS overnight, 2 day, or 3 business day services. The Budget Free shipping option can take 5-9 business days or longer. International customers - Budget and First Class shipments do not include tracking and on occasion will take a long time to arrive. If you need tracking or your items more quickly choose the Priority or Express shipping option.
Please note that on very rare occasions an item might sell out and become back ordered after you checkout. In that case your item will be shipped as soon as it becomes available. If you ordered multiple items we will ship the in stock items immediately. You can always cancel the purchase of an item that we sell out of.