I purchased this SNES from Lukie Games and unfortunately, it wasn't working. The red light just didn't work at all. I contacted Lukie Games and they respond quick. They gave me detailed instructions to see what the problem may be. I reported back and we thought maybe it was the power cord, so they replaced it for me. Unfortunately, it wasn't the power cord, but the system itself. I contacted them once again and they were quick to respond. They are more than willing to replace it at no additional charge. I got my new system and so far, it's working fantastic!
I must say, Lukie Games support is one of the best I've come by. A+ for me. If you're considering whether or not to buy from them, don't hesitate. This is a great place for all your retro gaming needs.
Reviewed by: (Verified Buyer) Chris M from Chicago on 10/27/2016